Author Lauren Klein is social collaboration consultant with a specialty in building employee-toemployee communities. Most recently, she was a Chief Community Officer at Executive Networks. She's published several papers in top knowledge management trade journals and magazines, and lectures on KM and communities.
She recently prepared a white paper for us on the importance of recognizing that employees are a community that needs to be nurtured and engaged. Here's the introduction:
"Companies that strive to compete in the global marketplace are constantly looking for new ways to improve productivity among their workforces. Forward-looking organizations are beginning to realize tremendous benefits by acknowledging that their employee base is actually a powerful community and taking steps to nurture and develop this "human asset".
You can download this and other white papers here.